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Privacy Policy

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1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you visit bigcreative.uk.

BigCreative is registered with the Information Commissioner's Office (ICO) under the Data Protection Act 2018. We are committed to handling your personal data in compliance with the UK GDPR and UK data protection laws.

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2. Information We Collect

We may collect the following types of personal information:

  • Contact information (name, email, phone number).

  • IP addresses and cookies to improve site performance.

  • Any other data you provide when using our contact forms or subscribing to newsletters.

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3. How We Use Your Information

We use your personal information to:

  • Provide and improve our services.

  • Respond to inquiries or requests.

  • Send marketing communications with your consent.

  • Analyze site usage to enhance user experience.

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We process personal data in accordance with the UK GDPR and Data Protection Act 2018. The lawful bases for processing include:

  • The necessity of processing for contractual obligations.

  • Legitimate interests.

  • Consent where applicable.

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4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your data with third-party service providers who assist in operating our website or conducting business activities. These providers are required to keep your data confidential and secure.

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5. Security of Your Data

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, use, or disclosure.

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6. Your Rights

Under the UK GDPR, you have the right to:

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  • Access your personal data (Subject Access Request).

  • Correct any inaccurate or incomplete data.

  • Request erasure (‘right to be forgotten’) in certain circumstances.

  • Restrict processing of your data under specific conditions.

  • Object to processing based on legitimate interests or direct marketing.

  • Request data portability, allowing you to obtain and reuse your data across different services.

  • Lodge a complaint with the ICO if you believe your data protection rights have been violated.

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To exercise these rights, please contact us at info@bigcreative.uk.

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7. Cookies

We use cookies to track site usage and improve your experience. You can control cookie settings through your browser.

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8. Updates to the Policy

We may update this Privacy Policy from time to time. Please review it regularly for any changes.

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9. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

📧 Email: info@bigcreative.uk

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

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